2020 | Infratel Italia
Visual Analytics, Dataviz, Data Journalism, and Open data
In 2020, Italian telecommunications provider Infratel contacted Accurat to redesign a website that offers citizens information about the progress of a plan to improve the country’s internet connectivity. Come spring and the COVID–19 outbreak in Europe, the project took on a new level of urgency. The revamped website’s transparent approach to knowledge–sharing was a welcome development in a time of uncertainty.
Accurat adopted the map-based interface of the BUL Plan’s earlier website, along with the Ministry’s traditional blue color palette. Updates to the interface become more evident once a user engages to access a comparable trove of information.
Whereas the previous map might have shown the broad situation of an entire region, the new experience delineates each municipality and relays its status with easy-to-understand terms that clarify distinctions (for example, “In Progress” encompasses four sub-stages that include “Implementation” and “Testing”). Colors, rendered in a gradient form, evoke a feeling of progression in contrast to the prior design’s solid hues.
Given the granularity of data—which could present as overwhelming if not contextualized—designers bore in mind navigation. Unintrusive text directs users at each stage of a typical journey to more specific details. At any point, one can opt out of map–based exploration and search for the status of a town, neighborhood, and even address with the help of a chat assistant. And with the latest release, there’s a way to check local progress with even less effort. An integration with voice-activated devices like Alexa and Telegram allows users to inquire about broadband construction, just as they might ask about the weather.